Employee Job Satisfaction of Annapurna Polytechnic Institute,Dhikurpokhari, Kaski

EMPLOYEE JOB SATISFACTION OF ANNAPURNA POLYTECHNIC INSTITUTE DHIKURPOKHARI, KASKI A Project Work Report Submitted By Krishna Bhandari T.U. Regd. No: 7-2-48-1024-2017 Roll No: 107 Prithivi Narayan Campus Submitted to Management Research Committee Faculty of Management Prithivi Narayan Campus In Partial Fulfillment of the requirements for the degree of Bachelor of Business Studies (BBS) Prithivi Narayan Campus Tribhuvan University Bagar, Pokhara Nov 2021 Date:〖24〗^thDec,2021 TO WHOM IT MAY CONCERN This is to certify that Mr. Krishna Bhandari (Roll no. 107), a student of BBS 4^th year of Prithivi Narayan Campus, Pokhara has collected the required information and data from our organization for his project work. He spent 20 days in our Organization for the preparation and data collection for his report “Employee Job Satisfaction Of Annapurna Polytechnic Institute”.All the data mentioned in his report are based on Questionnaires, Journals and Annual Reports, and publications. …………………………. Authorized Signature Annapurna Polytechnic Institute Principal DECLARATION I hereby declare that the project work in the title EMPLOYEE JOB SATISFACTION OF ANNAPURNA POLYTECHNIC INSTITUTE, Submitted to the faculty of management, Tribhuvan University, Kathmandu is an original piece of work under the supervision of Mr………………………..faculty of a member of Prithivi Narayan Campus, Bagar, Pokhara and is submitted in partial fulfillment of the requirements for the Bachelor of Business Study(BBS). This project work has not been submitted to any other University or institution for the award of any degree or diploma. ………………. Krishna Bhandari Date: Jan 2021 SUPERVISION RECOMMENDATION This project work in the title” EMPLOYEE JOB SATISFACTION OF ANNAPURNA POLYTECHNIC INSTITUTE.”Submitted by Krishna Bhandari of Prithivi Narayan Campus Bagar 1 Pokhara, is prepared under my supervision as per the procedure and format requirement laid by the faculty of the management, Tribhuvan University as partial fulfillment of the requirements for the bachelor of business study(BBS). I furthermore recommended the project work report for evaluation. ……………………. Abc Date: Jan 2021 ENDORSEMENT We hereby endorse the project work report entitled EMPLOYEE JOB SATISFACTION OF ANNAPURNA POLYTECHNIC INSTITUTE Submitted by Krishna Bhandari of Prithivi Narayan Campus Bagar 1 Pokhara, in partial fulfillment of the requirement for the bachelor of business studies (BBS) for external evaluation. ………………. …………………. Mr. Mr. Chairman, Research Committee Campus Chief Date: Date: ACKNOWLEDGEMENT It is a great pleasure and experience for me to complete this project work report. This report would not have come into existence without the great efforts and suggestions that I get from my respected teachers and colleagues. Firstly, I would like to express my gratitude to my project work supervisor who help me by providing great ideas and insights. Similarly, I am very much thankful to Mr. Abc Head, of the Management Research Committee, Prithivi Narayan Campus, Pokhara for his invaluable suggestion and encouragement to finalize this project work report. Likewise, I would like to extend my sincere thanks to Annapurna Polytechnic Institute, Dhikurpokhari, Kaski, and all the staff of the concerned Institute for their help and support which helps me to prepare my report and get the necessary data and information about the institute. Similarly, I would like to thank the Prithivi Narayan Campus, Pokhara, and T.U. for providing such an essential and crucial requirement that is really helpful for implying the theoretical knowledge into practical experience. Finally, I would like to express my next thanks to friends, teachers, and my brothers and sisters who give me constructive suggestions to make this report more valuable. Krishna Bhandari Date: Jan 2021 Table of Contents Title page Table of Contents 1.1 Background of the Study 1.2 Profile of the Organization/Events/Activities 1.3 Objectives of the Study 1.4 Rationale of the Study 1.5 Review of Literature 1.6 Methods of the Study 1.7 Limitations of the Study 1.8 References/Bibliography 1.9 Work Schedule 1.1 Background Job satisfaction is the way of being satisfied with the job. It is to some extent if the employee is fulfilled with the job then he is motivated, content, and happy with his work.it is simply the range of contentedness with the job.it is also measured by the employee's behavior and nature. Job satisfaction is the feeling of pleasure and fulfillment towards the job. It is a degree of enjoyment towards jobs. Satisfied employees are the greatest assets of any organization. Many factors are behind job satisfaction which is paying great role in making any employees either excited to work or demotivated towards the work. Fresh employees are learning skills and they are happy with low pay also but after gaining some skills and knowledge over a period of time. They will be dissatisfied with the minimum wage as their needs and wants will grow. Research on job satisfaction began in earnest in the early 1930s. Research published in the 1930s showed an interest in more varied aspects of work experience. Job satisfaction is defined as the degree to which individuals feel positive or negative about their jobs. It is a multidimensional response toward work and workplace environment and improves positive energy and performance. It can be considered as a generalized feeling about the job or as a related constellation of attitudes about various aspects or facets of the job. Job satisfaction depends on many factors, and a person may be satisfied with one or more aspects of his/her career, but at the same time, maybe unhappy with other elements. As per the motivator-hygiene theory by Herzberg, job satisfaction and dissatisfaction are not two opposite ends of the same spectrum but instead are two unrelated concepts. Various factors affecting employee job satisfaction can be shown by the given figure: Figure 1: Factors showing job satisfaction 1.2 Profile of the Organization CTEVT is established in 2045 B.S. with the vision of providing technical education and vocational trainings to Nepalese people and produce technical power in the country. Annapurna Polytechnic institute is established by the Council for Technical Education and Vocational Training (CTEVT) in the year 2076 B.S situated at Annapurna Rural Municipality ward no-2 Dhikurpokhari Kaski. The Institute lies at a distance of 23 kilometers from Pokhara Metropolitan City, situated at the lap of mount Annapurna Mountain Range. The scenic beauty of Phewa Lake can be visualized from its surroundings. The surrounding is very rich in floras and faunas. Understanding the need and realizing the demand of technical institutions in the locality, CTEVT has established the Institute. Currently, the institute is running a Diploma in Agriculture (DAG-Plant Science) with a fulfilled quota of 40 pupils aiming to produce mid-level qualified human resources with adequate knowledge and skills in Agriculture and allied subjects, being capable to establish and operate a self-enterprise. Besides the institute has completed Short term training (390 hours) to 80 local people under different subjects via; Off seasonal Vegetable Production, House Wiring, Assistant Beautician and Tailoring, imparting practical knowledge and skills, opening up a host of employment and entrepreneurial possibilities to local youths. The future directions of the institute are a Diploma in Veterinary Science and Hotel Management and Short-term training with multi-dimensional objectives. The institution has a well-established production farm unit as a part of the school laboratory where material and human inputs are jointly acted upon in the creation of goods, items, and provision of services. The core idea of the program is it integrates classroom learning, learning transference through creativity, innovations in making products, and providing services. Production units help the pupils ensure the continuous practice of knowledge gained in the classroom through meaningful engagement of students in real life, encounters a variety of costumers mastering their skills. Vision To be outstanding and utmost choice for employable skill. Mission Produce employable workforce through quality training and education. Goal Expand the capacity for producing annual 2000 employable workforce within 5 years. Objectives Market relevancy, Responsiveness,Empathy and quality assurance. Annapurna Polytechnic institute is aiming to provide quality technical and vocational training mainly focusing on producing skilled and competend workforce having entrepreneurial spirit, creative and innovative with employability skill abilities in students before their graduations.The Polytechnic Institute helps to develop human resources for economic growth, a key to address youth joblessness. Knowledge Skills Production Marketing Changed life style 1.3 Literature Review Pathak's (2015) Job satisfaction studies analyzed the level of job satisfaction among the employees of commercial banks and found that 66% of the employees are satisfied. Job security is the most significant factor in job satisfaction. Tamrakar (2014), Job Satisfaction of employees varies from person to person mainly depending on their age –group. This study find out employees of the above 10 years of job tenure were found to be more satisfied. Anderson (1986), Job satisfaction in retail management depends on satisfied, motivated, and loyal employees who will be productive, maintain assigned work schedules, and develop tenure with the firm. R & D.P. Kayastha (2012) investigates the job satisfaction among teachers with particular reference to corporate, Higher Secondary level School in Nepal. The job satisfactions that have been examined under this study include, work, pay, co-workers, supervision, promotion, job in general. The sample consists of a Government, Private and Public Higher Secondary level School teacher from Kathmandu and Latitpur District of Nepal. Data were collected using a questionnaire survey. The results show there is a significant relationship Keyword: between job satisfaction facets. The term Teachers' job satisfaction is rarely determined through examination. There has been no systematic, large-scale research or small-scale research which uses an actual test to examine between age, gender, education level, years of experiences, and psychological indicators in the Region of Asia. The number of Higher Secondary Schools in Nepal has increased tremendously in the past few years. Due to the increasing number of Higher Secondary Schools in Nepal, School academic staff may face more problems in their job as the managements are facing competitive pressure from other Schools. Almost every school is now setting new goal to compete with other Schools and the academic teachers are involving with the ultimate goal. This may cause the Higher Secondary School teacher to face plenty of job dissatisfaction. The aim of this study was to explore job satisfaction amongst teachers in Higher Secondary Schools in Nepal. The researchers sought to explore the general level of job satisfaction According to Locke (1969) [6], job satisfaction has been defined as a "pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences". Satisfaction with various aspects of occupational stress experiences as difficult to characterize with other forms of everyday experiences (Cook et. al. 1981) [3]. For example, job satisfaction among teachers in higher secondary level schools, where students principal, typically have closed working relationships with their teachers may be influenced by the teachers' assessment of top management. Job satisfaction is an emotional relation to an employee's work condition. Job satisfaction is defined to be an overall impression about one's one job in terms of specific aspects of the job (work, pay promotion, co-workers, job in general). Conceptual Review Conceptual foundation is a most important for every study without clear concept on subject matter the study may not go through right way. Meaning of customer satisfaction Customer satisfaction indicates the fulfillment that customer drives from doing business with a firm in other worlds it`s how happy the customer are with their transaction and overall experience with the company. Factor affecting customer satiafaction 1. Working environment 2. Fair policy and practice 3. Caring organization 4. Pay 5. Promotion 6. Age The factor affecting the employee satisfaction Anticipated growth Adequate working condition Initiation and leadership Credits Frequent changes 1.4 Objective of the study Job satisfaction to any organization achieves its goal and mission. The priority goal of this study is to know and understand the employee's satisfaction level and its influences on their jobs. The following are the objectives of the study: To access the job satisfaction of employees To analyze the attitude of employees towards work. To compare the satisfaction of the employees based on the profile of the correspondents. 1.5 Rationale of the study Job satisfaction is very important as it is related directly to the performance of the employees. The rationale of this study is as follow: It is very helpful to the management committee of the organization to carry out day-to-day activities and events effectively. It helps employees to know about their satisfaction level in the organization. It helps researchers of upcoming degrees of business studies to know about the job satisfaction of an organization. 1.6 Methods of the study 1.6.1 Research Design This job satisfaction research is important in finding the connectedness of the employees with the job. For this study, a descriptive design will be used to describe the findings and insights. 1.6.2 Nature and sources of data To conduct this research we shall be using qualitative and quantitative data that will be collected from the primary source i.e. questionnaires. A set of the questionnaire will be given to the correspondents to collect data. 1.6.3 Population and Sampling There are many CTEVT institutes in the western development region of Nepal. Among them, Annapurna polytechnic institute is among where we are conducting research and for reliable data and research we used the census method of sampling where all the employees working in the organization currently are taken as the sample of the study. 1.6.4 Data Collection Procedures The ultimate source of data will be the primary source. These data are gathered using a set of reliable questionnaires and will precisely show the employee's job satisfaction. 1.6.5 Tools and techniques of data analysis After collecting the data, different methods will be used to analyze the data. These data will be tabulated processed and depicted in the figure to present it vividly. 1.7 limitation of the study There will be a limitation of the study due to various factors affecting it. Some limitations are as follows: It will solely focus on the limiting factors of satisfaction of employees. Findings may not be generalized in all cases. It may not reflect the true satisfaction level. 1.8 Bibliography Pathak, H.P. (2015), Title, Journal of Nepalese Business Studies vol 9(1), page 63-76 Anderson C.H. (1986), Job Design: Employee satisfaction and performance in retail stores. Journal of Small Business Management; Milwaukee Vol.22 R & D.P. Kayastha (2012) A Study of Job Satisfaction among Teachers, Higher Secondary School of Nepal, International Journal of Evaluation and Research in Education (IJERE) Vol.1, No.1, pp. 41~44